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September 28

Seagate Launches i365, A Seagate Company, Unifying Its Services Businesses Under New Operating Structure To Ensure Agility, Speed And Efficiencies In Going To Market

SANTA CLARA, Calif. – Sept. 23, 2008 – Seagate (NASDAQ:STX) today announced a comprehensive rebranding of its EVault , MetaLINCS, and Seagate Recovery Services companies, which were operating as a division of Seagate under the name Seagate Services. Collectively these companies will now be formally known and unified as i365, A Seagate Company. Under this operating structure i365 has the agility, speed and efficiency to meet customer data management needs with its software, software as a service (SaaS) and managed service solutions, while continuing to be backed by the resources of an industry-leading corporation.

i365, A Seagate Company, focuses on the unique needs and expectations of small, mid-size and enterprise companies. The “i” in the name represents information—reflecting the company’s mission to provide businesses with protection, control and management of their business critical information and “365” for our commitment to be reliably available and accessible to our customers, both for their information and for our support.

The value proposition of i365 is to offer a combination of innovative technology, trusted services and support, and choice in delivery, deployment and management of products and services—all with unparalleled customer service. Building on its customer base of more than 22,000 small, mid-sized and enterprise customers, and its eight global data centers, the company is poised to continue its growth in North America and its expansion within European markets.

In 2006, Seagate acquired ActionFront Data Recovery Labs, launching the creation of Seagate Recovery Services. In 2007, Seagate acquired EVault, which provides data backup and recovery software and software as a service (SaaS), the Open File Manager product line from St. Bernard Software, as well as MetaLINCS, which provides E-Discovery software, hosted and managed service solutions.

“The creation of i365 brings together the best of what each company has to offer,” said Mark Grace, general manager of i365, A Seagate Company. “As we evolve and expand our capabilities into new markets, it’s important to do so with an integrated identity that reflects our core values of innovative technology, trusted services and support, a choice in deployment management, and an unparalleled customer experience.”

The product offerings from i365 include i365 EVault Data Protection, enabling the protection and recovery of businesses’ mission critical data; i365 MetaLINCS E-Discovery solutions for first pass processing, content analysis, and review of electronic information for investigatory and litigation needs; and i365 Retention Management solutions comprising data recovery, migration, restoration and data management that bridge the needs of E-Discovery and data preservation.

In 2007, i365, A Seagate Company grew year on year revenues by 39 percent, beating industry estimates from IDC, which predicted the 2007 growth for data protection and recovery software and online backup services at 12.6 percent and 38 percent respectively, and forecast the 2007-2011 five-year compound annual growth rate (CAGR) for the revenue of legal discovery and litigation support infrastructure market at 17.6 percent. i365, A Seagate Company, has over 500 employees worldwide, including expanded operations in North America and Europe.

“For companies of all sizes, managing growing amounts of data while satisfying stringent regulations for protecting and accessing it has become a major challenge. They must now look for proactive, cost-effective ways to protect, retain, and discover their electronic information,” said Laura DuBois, program director for IDC’s Storage Software practice. “i365’s software technologies and their flexible SaaS, hosted, and managed service delivery models, combined with appliance, service, and software upgrade paths position them well to succeed in this dynamic marketplace.”

i365, A Seagate Company, will be headquartered in Santa, Clara, Calif.

About Seagate
Seagate Technology is the worldwide leader in the design, manufacture and marketing of hard disc drives and storage solutions, providing products for a wide-range of applications, including Enterprise, Desktop, Mobile Computing, Consumer Electronics and Branded Solutions. The Seagate business model leverages technology leadership and world-class manufacturing to deliver industry-leading innovation and quality to its global customers, with the goal of being the time-to-market leader in all markets in which it participates. The company is committed to providing award-winning products, customer support and reliability to meet the world's growing demand for information storage. Seagate can be found around the globe and at http://www.seagate.com.

About i365, A Seagate Company
i365, A Seagate Company, provides proven solutions for the protection, retention management, and discovery of electronic information. Trusted by over 22,000 customers, our innovative technologies combined with flexible deployment options form solutions to solve organizations’ most rigorous compliance and data management problems. Our solutions address the complexity of explosive data growth, the challenge of maintaining high availability of critical business systems, and the increasing demands of regulatory compliance and litigation. Our offerings include i365 EVault Data Protection software and SaaS for backup and recovery; i365 Retention Management solutions for data recovery, migration, restoration and data management solutions; and i365 MetaLINCS E-Discovery solutions for first pass processing and advanced content analysis of electronic information. http://www.i365.com

Copyright © 2008 Seagate Technology LLC. All rights reserved. Printed in USA. Seagate, Seagate Technology and the Wave logo are registered trademarks of Seagate Technology LLC in the United States and/or other countries. i365, A Seagate Company, i365, EVault and MetaLINCS, are either trademarks or registered trademarks of Seagate Technology LLC or one of its affiliated companies in the United States and/or other countries. All other trademarks or registered trademarks are the property of their respective owners.

Contact Information:

North America:
John Sun
i365, A Seagate Company
510-903-7129
john.sun@i365.com

Europe:
Jacob Ekker
i365, A Seagate Company
+31-(0) 20-6556 475
jacob.ekker@i365.com

June 26

MetaLINCS Experiences Rapid Customer Growth and Receives Positive Rating from Leading Analyst Firm

MetaLINCS Experiences Rapid Customer Growth and Receives Positive Rating from Leading Analyst Firm

Santa Clara, Calif. — April 3, 2008 — MetaLINCS, a Seagate Technology (NYSE:STX) company, today announced that rising demand for its electronic data discovery software is driving rapid customer adoption, business expansion and industry recognition, culminating in the acquisition by Seagate in December 2007. MetaLINCS software, which is part of the Seagate Services Group, grew its Fortune 100 customer base by more than 100 percent in the past year, and is expanding North American sales efforts to support the demand for the MetaLINCS Enterprise E-Discovery Suite by opening a new sales office in Atlanta, Georgia. MetaLINCS now has six offices in North America.

MetaLINCS also received a "Positive" rating in Gartner's "MarketScope for E-Discovery and Litigation Support Vendors, 2007."1 According to Gartner, companies receiving a "Positive" rating "demonstrate strength in specific areas, but execution in one or more areas may still be developing or inconsistent with other areas of performance" and recommends that potential customers "consider this vendor a viable choice for strategic or tactical investments, while planning for known limitations."

"Our growing number of Fortune 100 enterprise customers are already reaping the benefits of the MetaLINCS Enterprise E-Discovery Suite, leveraging it for strategic decision-making during large-scale litigation, mergers and acquisitions, and regulatory response projects." said Ramon Nuñez, president of the MetaLINCS business unit at Seagate Services. "Gartner's "Positive" rating confirms our position as an industry leader, and now with Seagate Services behind us, it further strengthens our commitment and position to provide customers with electronic data discovery and litigation support solutions that meet their unique challenges and lower overall legal costs."

The MetaLINCS Enterprise E-Discovery Suite is a packaged software application that supports and accelerates the entire electronic data discovery process. The application has quickly set the industry standard for powerful analysis, ease-of-use and overall workflow flexibility for enabling corporations, law firms and government agencies to deploy "best-practice" E-Discovery processes that best meet the unique requirements in their organizations. MetaLINCS software provides corporations, law firms and government agencies with an enterprise-class application that reduces the escalating cost and risk associated with E-Discovery. This is done with the industry's only integrated application and analysis capabilities that make review and early case assessment faster and more accurate.

1Gartner, Inc. "MarketScope for E-Discovery and Litigation Support Vendors, 2007" by Debra Logan, December 14, 2007

MarketScope Disclaimer

The MarketScope is copyrighted December 14, 2007 by Gartner, Inc. and is reused with permission. The MarketScope is an evaluation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the MarketScope, and does not advise technology users to select only those vendors with the highest rating. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About MetaLINCS

MetaLINCS, a Seagate Company, is a leading provider of E-Discovery software. The company’s flagship product, the MetaLINCS E-Discovery Suite, transforms a reactive, complex and costly electronjc data discovery burden into a proactive business process that can drive early strategic decisions for general counsels, law firms and government enforcement. With MetaLINCS, corporate attorneys, investigators and litigators can rapidly cut through mountains of unnecessary content to review and understand all the potentially responsive evidence that can make or break their case, while dramatically reducing the time, cost, and complexity of E-Discovery without increasing risk. MetaLINCS enables law firms and corporate legal departments to take control of the E-Discovery process, including the ability to accurately assess resource requirements by project while potentially reducing the overall cost of E-Discovery. For more information visit: http://www.metalincs.com.

About Seagate Services Group

The mission of the Seagate Services Group (a division of Seagate Technology) is to protect and manage businesses’ most valuable information, giving customers the ability to access their data when and as needed. The group’s trusted services and solutions are based on the most advanced technologies and are delivered, deployed and managed to suit unique business needs. The group is comprised of EVault, a trusted expert in comprehensive data protection solutions with software and outsourced services for backup, recovery, archiving, business continuity and E-Discovery; Seagate Recovery Services, an industry forerunner and innovator in data recovery, data migration, and data accessibility solutions; and MetaLINCS, a leading provider of enterprise software for intelligent E-Discovery of relevant electronic messages and documents. For more information, please visit http://services.seagate.com.

Seagate, Seagate Technology and the Wave logo are U.S. registered trademarks of Seagate Technology LLC. All other trademarks or registered trademarks are the property of their respective owners.

SEAGATE RECOVERY SERVICES DELIVERS NEW DATA ERASURE SOLUTIONS

SEAGATE RECOVERY SERVICES DELIVERS NEW DATA ERASURE

SOLUTIONS FOR SECURE DATA LEAK PREVENTION AND REGULATORY
                          COMPLIANCE OF CORPORATE DATA ASSETS

 

Three New Seagate® Data Eraser Products Enable Companies to Better Control Data
      Privacy and Security; from Erasing a Single Disk to Providing Network-Based
     
Erasing/Recycling of a Large Inventory of Disk Drives

 

Santa Clara, Calif. - April 7, 2008 − Seagate Recovery Services, a Seagate Technology (NYSE: STX) company, today announced the availability of three new data erasure
solutions to enable companies to address privacy and data security issues when disposing of or recycling IT equipment.  The Seagate Data Eraser products utilize a series of
advanced algorithms to erase all data from a disk drive so that proprietary and sensitive information does not get into the wrong hands.

 

For many industries, legal regulations, such as the Gramm-Leach-Bliley Act and the
Health Insurance Portability and Accountability Act (HIPAA), govern the handling of
proprietary, sensitive or personal information. With personal and corporate data
increasing at exponential rates and more sensitive information located on local PCs or
notebook hard drives, organizations need to properly dispose of data so that they do not
expose themselves to potential legal liability or in some cases, possible criminal
prosecution.

 

The Seagate Data Erasure products deliver among the fastest erasing speeds and

outstanding control functions in the industry, and also provide a Certificate of Erasure so
organizations can confidently dispose of or recycle a hard disk drive knowing that data
has been erased. The products offer a choice of 13 data erasure programs, including NSA,
DoD, US Armed Services, NCSC, NATO and Gutmann recommended methods, and are
highly suitable for a variety of uses from erasing a single disk to providing a network-
based solution for erasing a large inventory of disk drives. The Seagate Data Eraser
products include:


 

 

  Seagate Data Eraser - USB Edition: a portable, hand-size device that can be
     
connected to any PC to access and erase a disk drive.

   Seagate Data Eraser - Network Edition: a software-based solution, ideally
     
suited for corporate IT departments, installed on a server that can erase data via
     
corporate intranets on selected disk drives.

  Seagate Data Eraser - Disk Recycler Edition: a software-based solution that is
     
designed for erasing large numbers of disks over a network connection.  This is
     
ideal for businesses that recycle their computers.

 

“Our internal studies show that more than 50 percent of drives returned from customer

data centers were not properly erased and still contained corporate data. With the growing amount of information kept on personal computers, sensitive customer and corporate data must be securely managed from the time it is created until it is destroyed,” said Jay
Remley, president of the Seagate Recovery Services business unit of the Seagate Services
Group.   “A thorough internal data security process that utilizes the Seagate Data Eraser
products will help organizations remove corporate data leaks and avoid the consequences of improper data disposal or access.”

 

Seagate Technology today also announced its Cheetah® 15K.6 FDE hard drive, designed
for data-at-rest protection in enterprise environments.  The new self-encrypting drive
protects access to data automatically when the drive is powered down so the security goes
anywhere the hard drive goes - whether it is moved, stored, or retired, to provide best-in-
class protection against the possibility of a data breach.  For more information, visit
www.fdesecurityleaders.com.

 

About Seagate Recovery Services

Seagate Recovery Services, a wholly-owned subsidiary of Seagate Technology, is an
industry forerunner and innovator in data recovery
, migration, restoration and data
security technologies that transform inaccessible data into accessible data.  The
company’s solutions are designed to effectively manage the impact of switching and
transferring data to and from any storage platform and format while ensuring business
continuity and cost competitiveness.  Seagate Recovery Services is the industry’s first
ISO 9001:2000 certified recovery services provider, serving thousands of consumer and
business clients from its facilities around the globe. The company also provides 24 x 7


 

 

onsite critical response support anywhere in the world, in lab services, and software-
based recovery products.  For more information, please contact a Seagate Recovery
Services expert at 800 475-0143 or visit http://services.seagate.com/srs.

 

About Seagate Services Group

The mission of the Seagate Services Group (a division of Seagate Technology) is to help
protect and manage businesses’ most valuable information, by giving customers the
ability to access their data when and as needed. The group’s trusted services and
solutions are based on the most advanced technologies and are delivered, deployed and
managed to suit unique business needs. The group is comprised of
EVault, a trusted
expert in comprehensive data protection solutions with software and outsourced services
for backup, recovery, archiving, business continuity;
Seagate Recovery Services, an
industry forerunner and innovator in data recovery, data migration, and data accessibility
solutions; and
MetaLINCS, a leading provider of enterprise software for intelligent E-
Discovery of relevant electronic messages and documents. For more information, please
visit http://services.seagate.com.

 

 

Seagate, Seagate Technology and the Wave logo are U.S. registered trademarks of Seagate Technology LLC. Cheetah is either a trademark or registered trademark of Seagate Technology LLC or one of its affiliated  companies  in  the  United  States  and/or  other  countries.  All  other  trademarks  or  registered trademarks are the property of their respective owners.

March 08

Morphy Richards: Seagate Recovery Services Helps Morphy Richards Stay Afloat During UK Flood Crisis

Thousands of people had their lives turned upside down when freak weather conditions caused havoc across South and East Yorkshire this past summer. In late June of 2007 strong winds and torrential rain caused flooding to levels rarely seen in the UK. The newspapers were dominated by headlines of homes destroyed and the cost of the destruction to the insurance industry, but less attention was given to the potentially devastating impact that the flooding had on businesses across the region.

Once such company was Mexborough based Morphy Richards. Trevor Burrows, IT Director, Morphy Richards said: "The ferociousness of the weather in Yorkshire saw our 21 acre site flooded by six foot of water within two hours. In total about 138 of our PCs were destroyed. Fortunately the majority of our business critical data was backed up and safe. But there were some of these computers that were storing files that hadn't yet been backed up that day"

Wanting to act fast to retrieve as much of the lost information as possible, Morphy Richards contacted local re-seller Q-tron, which had previously worked with the company providing network and IT Support. Q-tron had many years experience of developing, implementing and supporting innovative applications built in a wide range of technologies. The company's experience allowed it to provide the most accurate problem solving solution to its clients. As such Q-tron was quick to put Morphy Richards in touch with its partner Seagate Recovery Services, knowing that an operation of this scale would need the expertise of data recovery specialists.

As soon as it was possible to re-access the flooded site, the team at Morphy Richards quickly gathered the hard drives and Seagate Recovery Services got to work immediately.

"Our first job," said Jacob Ekker, Marketing manager, EMEA for Seagate Recovery Services, "was to get the hard drives sent by secure transport from the Morphy Richards office in Mexborough to our facility in Amsterdam. From the minute the drives are taken from a company, their security must be guaranteed as we use a courier company with its own dedicated driver, handling service and access to airport."

Once at the lab in Amsterdam, Seagate's data recovery experts were tasked with making an assessment of the damage within 24 hours. The biggest issue was to clean the hard drives. Given the time spent submerged in water, each machine required cleaning with an ultrasonic solution, taking each piece out one by one. This was a mission critical task and all the lab's resources were put towards getting it done as quickly as possible. Six technicians worked 24 hours a day for the first three days to complete the initial part of the process.

Next on the agenda was to evaluate each drive one by one. Jacob said: "From header problems to surface damage, corrosion on the platters and system area damage - we saw it all, and knew it would have to be dealt with to a very tight schedule to maximise our opportunity of retrieving as much information as possible."

Having ordered all the parts, the lab team were divided into three groups with one preparing the hard drives and two others recovering the information. Everything was then stored on an external hard-drive, which could connect to any other machine.

Working to save the information, Seagate Recovery Services ensured that all but one of the hard-drives had had its data restored. "For us, reputation is everything and to be able to assist Morphy Richards in getting back to normal operations as soon as possible had a great impact on our future success," said Jacob.

With just one drive left that was not recoverable by traditional techniques, Morphy Richards agreed to try a new technology called Signal Trace, which had been developed by Seagate. This method of reading data without a drive involved taking the platters out and reconstructing the data using proprietary algorithms. With permission from Morphy Richards, the drive was sent to Seagate's specialist Recovery Services lab in Toronto, where the data was able to be recovered within a month. "No other data recovery facility has the level of technology required to do this," said Jacob.

Trevor Burrows at Morphy Richards added: "When the worst happens, you expect to experience a fairly significant level of disruption to your business and of course it took us a while to get systems back to normal. We had the systems in place to back-up and restore our mission critical data but thanks to Seagate we were able to retrieve those important bits and pieces stored locally that scheduled back-ups had not yet reached. I would recommend Seagate's efforts to any other business that finds itself in a similar situation."

NOTES TO EDITORS

The Seagate Services Group, a division of Seagate Technology (NYSE:STX) specializes in storage management solutions which protect and manage businesses' most valuable information. Built on the most advanced technologies, SaaS, managed services, and licensed software offerings are delivered, deployed, and managed in flexible ways to suit small to large businesses' unique needs. The Seagate Services Group is comprised of three business units: Data Protection (EVault) for comprehensive data software and outsourced protection solutions for backup, recovery, archiving and business continuity, Recovery Services (Seagate Recovery Services) for data recovery, data migration and collection services; and E-Discovery (MetaLINCS and EVault Insight) for enterprise software and hosted solutions for intelligent E-Discovery.

CONTACT: ,Sarah Thomas / Richard Warner, Spreckley Partners Tel: +44 (0)207 388 9988 e-mail: thomas@spreckley.co.uk WWW: http://warner@spreckley.co.uk Seagate Technology (NYSE:STX) WWW: http://services.seagate.com

January 31

SEAGATE SERVICES EXPANDS DATA RECOVERY RESELLER RELATIONSHIPS THROUGHOUT EUROPE

SEAGATE SERVICES EXPANDS DATA RECOVERY RESELLER RELATIONSHIPS THROUGHOUT EUROPE

 

Today the Seagate Services Group, a division of Seagate Technology (NYSE:STX) announced the expansion of its Value-Added Reseller (VAR) program providing enhanced business opportunities for new and existing partners. This program, coupled with the launch of its broad-spectrum data recovery lab facility in Amsterdam in April of this year, enables Seagate Services to offer partners the ability to profitably deliver complex physical and logical data recovery, migration and data management capabilities to enterprise, small and medium businesses, and consumers across Europe.

 

“The rapid proliferation of digital data at home and in the workplace is creating new market opportunities for VARs who want to deliver additional services to their customers,” said Kees Nielen, General Manager for Seagate Services EMEA. “Data recovery and management services are increasingly critical as the value of personal and business data far outweighs the cost of the media and computer systems on which it is stored. When digital content is lost or inaccessible, customers need reliable, secure and professional recovery services.”

 

Seagate Services Data Recovery offers its partners one of the industry’s highest success rates for recovering data from any brand or type of media, including computer disk drives, RAID arrays, external drives, flash media, tape and optical media including CDs and DVDs. The Amsterdam Lab facility enables the company to offer an in-house programming department, extensive inventory of component parts, and a comprehensive library of specialised equipment to recover data from different types of media formats, old and new.  The VAR program leverages these capabilities by delivering a variety of benefits to partners that enable them to easily and profitably deliver superior solutions to their customers.  Key program benefits include:

  • Advanced pricing for the Channel for flexible quoting
  • Accessing the experience and expertise of one of the world’s leading data storage companies
  • Free diagnostic evaluation
  • A “No Fee, No Recovery” policy
  • Free pick up and return shipment for customers
  • ISO Certified guidelines for data recovery

 

“The market for data recovery is experiencing dramatic growth and the opening of our European SuperLab has enabled us to better service the needs of our customers and partners,” said Kellogg Fairbank, UK Business Development Manager with the Seagate Services Data Recovery. “This, combined with the benefits of our new VAR program, empowers our partners to provide reliable recovery services that they can successfully and profitably deliver to their customers.”

 

The Seagate Services Group, a division of Seagate Technology (NYSE:STX) specializes in storage management solutions which protect and manage businesses’ most valuable information. Built on the most advanced technologies, SaaS, managed services, and licensed software offerings are delivered, deployed, and managed in flexible ways to suit small to large businesses’ unique needs.  The Seagate Services Group is comprised of three business units: Data Protection (EVault) for comprehensive data software and outsourced protection solutions for backup, recovery, archiving and business continuity, Recovery Services (Seagate Recovery Services) for data recovery, data migration and collection services; and E-Discovery (MetaLINCS and EVault Insight) for enterprise software and hosted solutions for intelligent E-Discovery. For more information, please visit http://services.seagate.com.

 

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